Delivery Policy
Thank you for choosing Filler Supplies. This Delivery Policy outlines the terms and conditions for the shipping and delivery of orders placed on our website, https://fillersupplies.es.
1. Shipping Destinations
We ship to customers worldwide. However, certain restrictions may apply to specific locations due to logistical or regulatory reasons. If we are unable to deliver to your location, we will notify you promptly.
2. Processing Times
- Orders are processed within 1-2 business days after payment confirmation.
- Orders placed on weekends or holidays will be processed on the next business day.
- Processing times may vary during peak seasons or due to unforeseen circumstances.
3. Shipping Methods and Delivery Times
We offer a variety of shipping options to meet your needs. Delivery times vary based on the selected method and destination:
- Standard Shipping: 1-3 business days
- Express Shipping: 1-2 business days
- International Shipping: 1-3 business days
Please note that delivery times are estimates and may be affected by factors beyond our control, such as customs delays or weather conditions.
4. Shipping Costs
Shipping costs are calculated at checkout based on the destination, shipping method, and order weight. Any applicable taxes or duties are the responsibility of the customer and may be collected upon delivery.
5. Order Tracking
Once your order has been shipped, you will receive a confirmation email with a tracking number and instructions on how to track your package.
6. Failed Deliveries and Address Issues
- It is the customer’s responsibility to provide accurate and complete shipping information. Filler Supplies is not liable for delays or lost packages due to incorrect or incomplete addresses.
- If a package is returned to us due to an incorrect address or failed delivery attempts, we will contact you to arrange reshipment. Additional shipping charges may apply.
7. Damaged or Lost Shipments
If your package is lost or arrives damaged:
- Contact our customer service team at [Insert Contact Email or Phone] within 7 days of receiving the package.
- Provide your order number, photos of the damaged package (if applicable), and a detailed description of the issue.
- We will work with the shipping carrier to resolve the matter and offer a replacement or refund, as appropriate.
8. International Orders
- Customers are responsible for any customs duties, taxes, or fees imposed by their country’s authorities.
- Delivery times for international orders may be longer due to customs clearance processes.
9. Contact Us
If you have any questions or concerns about our Delivery Policy, please contact us.
Thank you for shopping with Filler Supplies. We are committed to providing you with reliable and efficient delivery services.